Your trusted offshore business support provider
For UK small businesses, the cost of doing business continues to rise. Increased employer National Insurance, higher wage expectations, escalating energy costs, and pressure from business rates make permanent hiring and scaling a growing risk. Many businesses turn to temporary staff or offshore solutions far from the UK time zone, only to face communication challenges, reduced control, and inconsistent service quality.
Having experienced these pressures first-hand, we discovered a more effective model in Cape Town, South Africa.
Why Cape Town, why South Africa?
- Similar time zone
- Clear, neutral accent
- Large supply of professional, competent staff who love the phone
OUR MISSION
Offshore Advantage Videos
Driving growth for your business
Meet the Team
Matthew Talbot
CEO
Adam Gilbourne
Co-Founder
Tom Cutler
Co-Founder
Gary Wisbey
General Manager
Nicole Heynes
Human Resources Manager
Jacob Elijah
Senior Contact Centre Manager
Rionel Samson
Assistant Contact Centre Manager
Lauren Dixon
Commercial Manager
Gerald Davies
Business Development Manager
OUR REVIEWS
Hear What Our Global Clients Say
HOW WE DELIVER FOR UK BUSINESSES
We deliver without the drama. Just results your customers will love.
Our Values
One Team
We believe the best results happen when everyone works together—us, you, and anyone else involved. Just honest collaboration and open communication so you always know we’re on the same side, working toward the same goal. When you win, we win.
Drive Results
At the end of the day, what matters most is delivering outcomes that actually make a difference. We don’t just tick boxes or go through the motions—we stay focused on what moves the needle for your business. Every decision, every action, every project is built around achieving results that you can see and feel.
Continuous Improvement
We’re always learning and pushing for better. Small changes every day add up to bigger wins for you and your business.
Transparency
We keep things clear and honest—no surprises, no hidden details. You always know where things stand and what to expect.